IT Officer

PARSA Technologies, Kabul, Afghanistan

About the Company

For almost a decade, PARSA's relentless innovation, product quality, responsible management, and dedication made it the partner of choice for many of Afghanistan’s most trusted brands. PARSA in the local Afghanistan Market is one of the trusted partners in domains of web application development, mobile application development, value added services, HR MIS, Finance Management System, SMS Platform and e-commerce. We are glad to demonstrate through our work, that we have the capabilities, people, processes, technology and the desire to be the strategic technology partner of choice for many Afghan entitles, including government departments, private sector and no-government organizations (NGOs). PARSA’s primary objective is to develop an environment of fairness, honesty, integrity and courtesy towards our clients, employees, vendors and society at large. We are committed to our customers & partners and have a passion for technology.

Job Summary

IT Officer will work under the overall guidance of IT Infrastructure Manager and under direct supervision of the Senior System Administrator.

Duties & Responsibilities

  • He/she will work in close collaboration with the Software Development Department and Business department and will fulfill the following duties and responsibilities:
  • Ensure the availability, performance, and security of IT systems and infrastructure.
  • Manage servers, workstations, network devices, and peripheral equipment.
  • Monitor and maintain LAN, WAN, and internet connectivity.
  • Oversee the deployment and management of hardware and software resources.
  • Provide technical support to customer for hardware, software, Operating system and network-related issues.
  • Troubleshoot and resolve system and application errors.
  • Conduct technical training sessions to enhance customer’s knowledge.
  • System and Data Security
  • Implement and manage security protocols, including firewalls, antivirus software, and data encryption.
  • Regularly monitor system logs and identify security vulnerabilities.
  • Perform regular backups and ensure disaster recovery plans are up-to-date and tested.
  • Install, configure, and maintain organizational software and applications.
  • Ensure compliance with software licensing and updates.
  • Research and recommend new technologies to improve operations.
  • Maintain detailed records of IT inventory, configurations, and procedures.
  • Prepare monthly reports on IT operations, incidents, and improvements.
  • Develop and document Standard Operating Procedures (SOPs).
  • Coordinate with external vendors for IT-related procurements, repairs, and services.
  • Evaluate and recommend IT service providers and negotiate service level agreements (SLAs).
  • Assist with the implementation of IT-related projects.
  • Perform any other tasks as assigned by the supervisor.
  • Expand Parsa Technologies' market size by increasing sales; bringing new clients, services for existing clients and promoting existing and pipeline products Innovative idea according to the market needs to be transformed as a product
  • Share knowledge and experience;
  • Actively works towards continuing personal learning and development and applies newly acquired skills.
  • Ability to perform a broad range of parallel specialized activities
  • Strong communication skills.
  • Strong Pashto, Dari, and English writing and speaking skills.
  • Experience working with financial systems
  • Computer skills
  • Focuses on results for the client and responds positively to feedback;
  • Ability to team work.
  • presentation skills
  • Consistently approaches work with energy and a positive, constructive attitude;
  • Demonstrates openness to change and ability to manage complexity.
  • Ability to handle daily tasks mainly in the field.
  • Ability to establish good working relations with a range of stakeholders.
  • Ability to coach, mentor, and develop people skills.
  • Ability to focus on results
  • Consistently approaches work with energy in a positive and constructive attitude.

Job Requirements

  • Bachelors in Computer Science, Information Technology or equivalent subject
  • 3 years of experience in above mentioned field.
  • Certifications in Linux, Computer Networking, or other related fields are a plus.
  • Basic knowledge of Cloud Computing, Linux Operating System, Virtualization, VMware, Proxmox.
  • Strong knowledge computer networking. Basic Knowledge of scripting and automation tools.

Submission Guideline

Interested candidates are encouraged to submit their applications by January 30, 2025. To apply, please send your updated CV to hr@parsa.technology. To ensure your application is properly reviewed, please include the position title and vacancy number in the subject line of your email, as follows. IT Officer PT#000120

Additional Information

Post Date: 2025-01-29

Closing Date: 2025-02-04

Reference: PT#000120

Number of Vacancies: 1

Salary Range: Salary is negotiable

Years of Experience:

Probation Period: 3 week

Contract Type: Permanent

Contract Duration: 12 month

Contract Extensible: yes

Minimum Education: Bachelor's Degree

Gender: Male