Smart Banking Solution (SBS)
Smart Banking Solution (SBS) is a digital banking solution that enables financial institutions to provide essential banking services through accessible communication channels. It supports banking services through IVR and SMS, allowing customers to access selected services without requiring a smartphone or internet connection.
- Provide banking services through phone-based voice menus.
- Deliver banking services and information through SMS.
- Allow customers to check account balances remotely.
- Support selected banking transactions through IVR and SMS.
- Send transaction alerts and important banking updates.
- Connect with the bank’s core banking system.
- Protect banking services through authentication and access controls.
Key Benefits of Smart Banking Solution
Accessible Banking
Provide essential banking services to customers through simple phone-based channels.
Banking Without Internet
Enable customers to access selected banking services without a smartphone or internet connection.
Convenient Banking Services
Allow customers to access banking information and services through IVR and SMS.
Secure Service Delivery
Provide controlled and authenticated access to banking services.
Reduced Digital Barriers
Support customers who may not use mobile apps or internet banking.
Easy Bank Integration
Connect IVR and SMS banking services with the bank’s core banking and existing systems.
Core Features of Smart Banking Solution
IVR Banking
Provide banking services through interactive voice menus and phone-based transactions.
SMS Banking
Deliver banking services, account information and transaction notifications through SMS.
Account Information
Allow customers to access account details and balance information remotely.
Transaction Services
Support selected banking transactions through IVR and SMS channels.
Customer Authentication
Provide secure customer verification before accessing banking services.
Banking Notifications
Send transaction alerts, account updates and other important banking notifications.
Core Banking Integration
Connect SBS with the bank’s core banking system to support real-time service delivery.
Remote Banking Access
Provide essential banking services to customers without requiring a smartphone or internet connection.
Banking Notifications
Send transaction alerts, account updates and other important banking notifications.
Why Choose Smart Banking Solution?
Extend essential banking services to customers through SMS and IVR, including customers in remote areas or those without reliable internet access.
- Support customers through basic mobile phones
- Connect with existing core banking infrastructure
- Provide secure and convenient remote banking services
- Extend banking access beyond mobile apps and internet banking